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IT Services

Click here for IT Services

Refer below for Most Common Issues / Service Requests

Login / Password - SSO

Login / Password - SSO

Workday, e-mail, Coupa, eStart and Nice, etc.

VPN / DUO and Work At Home Support

VPN / DUO and Work At Home Support

Cisco AnyConnect / Fortinet / Duo Enrollment / Duo Login Issues

IT Applications

IT Applications

Outlook, Zimbra, eStart, IEX, Pulse, QuickConnect, CBS and 0365, etc.

Desktop / Laptop / Peripherals

Desktop / Laptop / Peripherals

Hardware, Keyboard, Mouse, USB Devices, Headsets

IT Applications

Network / Voice

Whitelisting / Blacklisting of URLs, VOIP Hardphone / Softphone, Verint Recording, CMS Ids

Non-IT Services

Click here to submit Non-IT Tickets

List of services to refer

People Solutions

People Solutions

Benefits, Payroll, Workday / HRIS, Concentrix University, Learning and Development, Talent Acquisition, Health Alert and other Employee Concern

Financial

Financial

Finance/Accounting Shared Services, Order-to-Invoice, SAGE, SEI, Global Employee Expense and Corporate Cards, Host, JET, Cadency and Global Vendor Management

Real Estate

Real Estate

Building and Facilities, Workspace Design, Transport and Company Events

Workforce Management and Reporting

Workforce Management and Reporting

Workforce Management, Smarter Workforce, Global Command Center and Data Analytics

Training and Quality

Training and Quality

Training and Quality Center of Excellence

Procurements

Procurements

Concentrix Insurance Services

Concentrix Insurance Services

CIS